Privacy Policy

 

1. Introduction

 

This Privacy Policy describes the type of information Mind Coffee ("we/us/our") collects from you ("you/your") through the use of our services ("Services") or website www.shoplexie.co.uk ("Website"), how that information may be used or disclosed by us, and the safeguards we use to protect it.

We are committed to protecting your privacy and processing your personal data lawfully, fairly, and transparently. By using or accessing our Website or Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

This Privacy Policy may be updated from time to time. Your continued use of the Website or Services constitutes your acceptance of any changes, so please check periodically for updates.

If you have any comments or questions about this Privacy Policy, please email us at support@shoplexie.co.uk .

 

2. Who We Are

Lexie is a UK-based business operating in England and Wales.

  • Website: www.shoplexie.co.uk
  • Email: support@shoplexie.co.uk

We respect your right to privacy and will only process your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and other UK privacy laws.

 

3. What We Collect 

We may collect and process the following types of personal data:

  • Identity Data: Name, username, or similar identifiers.
  • Contact Data: Email address and phone number.
  • Financial Data: Payment details (e.g., for purchases made on our Website).
  • Transaction Data: Details about purchases or interactions with our Services.
  • Technical Data: IP address, browser type, and usage patterns on our Website.
  • Marketing Preferences: Communication preferences for marketing materials.

We may also collect non-identifiable Aggregated Data for statistical purposes.

We do not collect special categories of personal data (e.g., race, religion, health, or biometric data) or data about criminal convictions and offenses. 

 

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and deliver our products and Services.
  • To manage your account and process transactions.
  • To communicate with you, including marketing communications if you have opted in.
  • To improve our Website and Services based on user feedback.
  • To comply with legal obligations.

You may withdraw your consent for marketing communications at any time by contacting us at support@shoplexie.co.uk .

 

5. Cookies

We use cookies to improve your experience on our Website. For more information, please refer to our Cookie Policy available on www.shoplexie.co.uk .

 

6. Data Security

We take data security seriously and have implemented appropriate physical, electronic, and managerial measures to protect your information. However, please note that data transmitted over the internet may not always be completely secure. 

 

7. Data Retention

We will retain your personal data for as long as necessary to provide our Services or comply with legal obligations. Typically, we retain data for up to seven years after the conclusion of our relationship. 

 

8. Disclosure of Your Information

We may share your information in the following cases:

  • To comply with legal obligations.
  • With trusted third-party service providers for processing transactions, analytics, or communications (e.g., Stripe, PayPal, Shopify).
  • To protect our rights or those of others (e.g., fraud prevention).

Third-party service providers are contractually obligated to protect your data in compliance with GDPR. 

 

8. Your Rights

8.1 When you submit information via our Website, you may be given options to restrict our use of your data. We aim to provide you with strong controls on your data usage, including the ability to opt-out of receiving emails from us by unsubscribing using the links provided in this Privacy Policy.

8.2 Under the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to, deletion of, or correction of your personal data held by us at no cost to you.
  • Request that your personal data be transferred to another person (data portability).
  • Be informed of what data processing is taking place.
  • Restrict processing.
  • Object to the processing of your personal data.
  • Complain to a supervisory authority.

8.3 You also have rights concerning automated decision-making and profiling, as detailed in section 11 below.

8.4 You may ask us not to process your personal data for marketing purposes. We will typically inform you (before collecting your data) if we intend to use your data for such purposes or disclose it to any third party for such purposes.

8.5 To enforce your rights or if you have questions about our Website or this Privacy Policy, contact us at support@shoplexie.co.uk .

 

9. Links to Other Websites

9.1 Our terms, conditions, and policies do not apply to other websites accessed via links on our Website. We are not responsible for how your data is collected, stored, or used by other websites and recommend reviewing their privacy policies before providing any personal data.

10. Changes

10.1 If we make changes to this Privacy Policy, we will post the updated policy on this page. If significant changes occur, we may notify you by email.

11. Automated Decision-Making and Profiling

11.1 If we use your personal data for automated decision-making with legal or significant effects, you have the right to:

  • Challenge such decisions.
  • Request human intervention.
  • Express your own point of view.
  • Obtain an explanation of the decision.

11.2 The above rights do not apply if:
a) The decision is necessary for the entry into or performance of a contract between you and us.
b) The decision is authorized by law.
c) You have provided explicit consent.

11.3 When personal data is used for profiling, we will:
a) Clearly explain the profiling, its significance, and likely consequences.
b) Use appropriate mathematical or statistical procedures.
c) Implement measures to minimize errors and correct them easily.
d) Secure personal data to prevent discriminatory outcomes. 

 

12. Terms and Conditions

12.1 Please also visit our Terms and Conditions page for additional information about the use, disclaimers, and limitations of liability governing our Website. 

 

13. Your Consent

13.1 By using our Website and acknowledging this Privacy Policy, you consent to our data practices as described. 

 

14. Dispute Resolution

14.1 We will make every effort to resolve disputes regarding this Privacy Policy amicably.

14.2 If a resolution cannot be reached, parties may agree to structured negotiations with an accredited mediator before resorting to litigation.

14.3 In the absence of a mutually agreed mediator, either party may request the appointment of a mediator through LawBite’s Mediation Procedure.

14.4 Negotiations will be confidential and without prejudice to either party's rights in further proceedings.

14.5 If mediation fails, either party may seek resolution through arbitration or pursue legal remedies.

14.6 Disputes will not affect the ongoing obligations outlined in this Privacy Policy. 

 

15. Payment Partners

15.1 To offer flexible payment options, we may share certain personal information, such as contact and order details, with our payment partners (e.g., Klarna).

15.2 For more information, please refer to the Klarna Privacy Policy. 

 

16. Mobile Terms of Service

16.1 Lexie operates a mobile message service (“Service”) to provide order updates, promotions, and more. By opting into our Service, you agree to receive SMS messages from us.

16.2 You can opt out at any time by clicking the unsubscribe link in any text message or emailing us at support@shoplexie.co.uk .

16.3 Standard messaging rates may apply. Please check with your provider for details.

16.4 We reserve the right to change or cancel the Service at any time.

If you have further questions or need assistance, feel free to reach out to us at support@shoplexie.co.uk .